Ontario Renal Network | Reseau Renal de L'Ontario

Your Experience Matters

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Patient Experience Surveys

Your Experience Matters

Patients have a unique perspective on the health care system, and their insights help healthcare professionals to make more informed decisions about the way care is designed and delivered. In partnership with your local renal programs, we are working to improve care for kidney patients in Ontario and want to learn more about your experiences with the kidney care system.

How will we be doing this?

From July to September 2017, an independent group will be mailing surveys to randomly selected patients on behalf of their renal program. Patients selected to complete these surveys will be able to submit responses through the mail, online or over the phone. Completing the survey is completely voluntary, and the information you provide will remain confidential. Individual responses will not be shared with your hospital or care team. Instead, hospitals will receive a report summarizing the responses of all patients who completed the survey.

Why is this important?

These surveys will help us better understand your experiences with kidney care. Your responses will show us what is important for patients, what we are doing right and how we can make things better. By participating in this survey, you will help us improve the quality of kidney care services for patients and families in Ontario.

Help us improve your experiences with kidney care and the experiences of others affected by kidney disease.

To learn more about the surveys, talk to a member of your kidney care team.